Soy Candle FAQ’s

About our candles: Our soy candles are hand wicked and hand poured in small batches for quality control. Your candle may or may not contain a small amount of coconut oil to reduce frosting, help with hot throw*, and create a smoother candle top. Wax can only accept a certain amount of fragrance, so I do not like to make claims like “triple scented!” and dislike seeing them elsewhere, as all that means to you is they put 3x more scent than what they determine to be “the standard”. There really is no standard and the amount of fragrance varies based on the type of wax, type of wick, type of container, and type of fragrance oil. Confused? You are not alone! It’s confusing! Making claims such as “scented 3x industry standard!” would be irresponsible and misleading of us, so… Rest assured that we test, test, and test again to ensure that every candle is simply scented to its full potential.

*Hot throw is the amount of scent the candle “Throws” around the room when burning. Our candles are designed to scent a 500 sqft room easily. Some scents will be stronger than others.
**Cold throw is the amount of scent the candle “Throws” around the room when sitting, unlit, with the lid off.

Burning time: Burning time can be affected by not properly trimming the wick or getting a proper melt pool (read more below about these two issues) and burn times cannot be garunteed based on that, but in general you can refer to the list below for burn times:

3 oz Spa candle: 24-28 hour burn time
6 oz Spa candle: 45-50 hour burn time
8 oz Mason Jar candle: 55-60 hour burn time

Stop burning your candle when 1/4″ of wax remains in bottom of container.


If your candle looks frosty or appears to have “wet spots”:
You may notice what appears to be “wet spots” on your candle, as well as what looks like frost- these are not flaws in the candles but natural characteristics of pure soy wax and  actually a testament to the lack of paraffin and preservatives in soy candles. Neither of these characteristics in any way affect the scent throw or burning properties of the candles. Frosting does not affect the scent throw or the burning properties of the candle.

For best burning results and to extend the life of your candle:

Keep your candles out of direct sunlight and fluorescent lighting.

Soy wax has a memory and should be allowed to achieve a full melt pool when burning for the first time… If it’s extinguished prior to allowing a full melt pool, all subsequent melt pools will not go past the first one. To create a full melt pool, burn the candle for a minimum of one (1) hour for every inch of its diameter.  (For example let the 3 oz soy candle which is 3″ wide burn for 3 hours the first time you burn it)

All future burns should follow the first one’s path and melt fully to the sides.  Depending on the diameter of the container, those future burns should be no longer than four (4) hours. Just follow the rule for creating a melt pool to calculate the length of time a candle can burn safely.

Always keep your wick trimmed to ¼ inch. Soy candles don’t produce the toxic soot that paraffin candles do, but if you don’t keep the wick properly trimmed, the wicks of all candles can “mushroom” at the top which can cause excessive flickering and/or smoke.

A mushroom-type head that forms on a burning wick is a build-up of carbon. Certain wicks tend to produce this effect when the candle is richly-scented. An added benefit of a “mushrooming” type of wick is a longer lasting, slower burning candle. .
Failure to keep any wick on any candle trimmed properly can result in the debris from carbon build up to fall into the melt pool creating a fire hazard. This is easily avoidable by keeping your wicks trimmed. To ¼’…

If the flame on your candle is huge or wildly flickering:
Immediately extinguish a candle that has a wild flame. Check to make sure your wick is properly trimmed. The cause may be a wick needing trim or excess oxygen fanning the flame. If your wick is already trimmed to 1/4″, then check for a draft. Heating vents, ceiling fans, windows or even a heavily used walkway or doorway can provide enough extra oxygen to cause a candle to smoke and produce a wild flame.

If there is a little black soot around the top of the glass container of your candle:
No candle is 100% soot free. But Soy candles made with 100% soy wax do have very little soot.  If  you  do see noticeable soot around the glass make sure you are keeping your wick trimmed to ¼” If you have fire, you will have soot albeit very little and coming from a wick problem and not petroleum pollutants like in paraffin wax.

To minimize even the smallest amount of soot – remember to only burn candles one (1) hour for every inch of its diameter, keep the wick trimmed to 1/4″ and keep the candle out of drafts.

Always make sure wick trimmings, matches, etc.  are NOT left in the candle wax – this will definitely cause black soot.   Black soot may also appear around the rim and on the sides from tilting the candle when lighting the wick.

If there is wax left on the side of your candle glass container:

If your soy candle is burning straight down the center or creating a tunnel chances are it was not allowed to achieve a full melt pool on its first burn. All-natural soy wax has a memory and if a soy candle is extinguished prior to allowing a full melt pool, all subsequent melt pools will not go past the first one.

To leave the least amount of wax on the sides of the container, allow a full melt pool to form on the first burn. Just remember to burn the candle for a minimum of one (1) hour for every inch of it’s diameter to get it.


Soy wax is very easy to clean up… HOWEVER, do NOT believe those that tell you it is water soluble. It will NOT disolve in water. It WILL easily clean up with soap and water, unlike paraffin. Don’t dump the wax in your sink as it will eventually clog your pipes. After the life of your candle, put the candle in the freezer until the remaining ¼ “ layer remaining hardens and is brittle enough to pop out. Wash out with hot soapy water. Tumblers can be used as drinking glasses, etc. Votive glasses can be used to hold paperclips, coins, toothpicks, etc.

Make sure an adult is in the room and paying attention whenever you light a candle. Blow out all candles before going to sleep or leaving the room.

Do not permit children to keep or use candles in their rooms.

Never use lighted candles on or near a Christmas tree or other evergreens.

Keep candles at least three feet away from anything that can burn (window coverings, papers, books, cats).

Place candles where they will not be knocked down or blown over and out of reach of pets and young children.

If you have children in your home, store candles, matches and lighters out of their sight and reach in a locked cabinet.

Burning your candle safely:
To prevent fire: Burn candle within sight and keep away from drafts, children, and pets. Keep wick tripped centered and trimmed to no more than 1/4 inch. Do not let wick trimmings and other debris drop into wax. For best performance, burn until wax melts evenly across container, not to exceed for hours. Discontinue use when only 1/4″ of wax remains in the container. Do not move candle while burning or hot. Keep away from flammable materials.


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s